Accessibility Statement

Accessibility at Teakle Wines

Crafted for comfort. Welcoming by nature.

At Teakle Wines, we believe great wine and great hospitality should be accessible to everyone. Whether you're visiting our coastal estate in Port Lincoln or browsing our website from afar, we’re committed to creating an inclusive experience that respects and celebrates all abilities.

We understand that accessibility looks different for everyone, and we’re continuously working to ensure our spaces, both physical and digital, are welcoming, thoughtful, and easy to enjoy.

Venue Accessibility

Our vineyard, cellar door, and the Line & Label restaurant have been designed with comfort and accessibility in mind. Below is an overview of the features we currently provide:

Step-free access to all public areas, including entrances, dining areas, and cellar door
Accessible parking bays located close to the main entrance
Flat, non-slip flooring throughout the venue
Accessible bathroom facilities compliant with Australian Standards (AS 1428.1)
Clear, easy-to-read signage across the property
Seating available with and without armrests
Quiet spaces available on request for guests with sensory needs
Service animals warmly welcomed across all areas
Staff trained in providing respectful, inclusive service

If you have specific needs or would like assistance planning your visit, we invite you to get in touch ahead of time, we’re here to help.

Award-Winning Acoustic Design at The Line & Label

We take pride in offering a dining environment that caters to all guests, including those with sensory sensitivities. Our Line & Label Restaurant features:

Felt-covered, sound-absorbing walls that minimise ambient noise, creating a serene atmosphere
Thoughtful architectural design that enhances acoustics and comfort
Private dining space, available upon request
Recognition for excellence in dining space design, having received the Best Building Excellence Award in at the Master Builders SA Awards

These features ensure a tranquil setting for all dining experiences, allowing all guests to relax and enjoy the moment.

Planning Your Visit

We understand that planning is key. Here’s some helpful information:

🚗 Parking & Access

Dedicated accessible parking is available near our main entrance.
There’s a flat, bitumen pathway from the car park to the front door.
Drop-off zones are available for guests requiring closer access.

🐾 Assistance Animals

All service animals are warmly welcomed throughout the property. We’re happy to provide water bowls or a quiet space if needed, just let our team know.

👫 Carers and Companions

We support the Companion Card program. Guests with valid cards are welcome to bring a companion at no additional charge for ticketed events. Please mention this when booking.

Events & Group Bookings

Hosting an event or group experience? Let us know your access requirements in advance and we’ll do everything we can to tailor the experience. We can provide:

Reserved accessible seating
Lower-light or reduced-noise environments
Dietary-friendly menus
Assistance with check-in or guided entry

We encourage all guests to share any needs when making a reservation, so we can ensure a seamless and enjoyable visit.

Alternative Formats

We are happy to provide our menus, event information, or this page in alternative formats including:

Large print
Plain English summaries
Audio or verbal descriptions
Translated versions (by request)

If you’d like something sent to you in a different format, please contact our team.

Website Accessibility

We aim to ensure that our digital experience is as smooth and inclusive as a visit to the vineyard.

Our website is designed in line with the Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA, with features including:

Keyboard navigation support
Alt text for all meaningful images
Responsive design across desktop, tablet, and mobile
Sufficient colour contrast and large, legible fonts
Clear headings and structure for screen reader compatibility
Simple, plain language wherever possible

If you encounter any barriers while using our website, or if there's anything we can improve, please don’t hesitate to reach out.

Feedback & Continuous Improvement

If you’ve had an experience you’d like to share, have suggestions for improvement, or want to chat through your needs before visiting, we invite you to contact us.

Call us: (08) 8682 6635

Email: enquiries@teaklewines.com.au

Visit: 31 Whillas Road, Port Lincoln, SA

You can also speak directly with our venue manager or event coordinator to discuss personal access needs or booking adjustments.

We are committed to learning, listening, and improving, because true hospitality leaves no one behind. Last reviewed: 16 May 2025